google voice for business vs ringcentral

Google Voice for Business vs Ringcentral

Google Voice for Business and RingCentral are both communication and collaboration solutions designed for businesses, but they have distinct features and capabilities. Let’s compare the two:

Google Voice for Business:

Integration with Google Workspace (formerly G Suite): Google Voice integrates seamlessly with other Google Workspace applications like Gmail, Google Calendar, and Google Drive, making it easy to manage communications within the Google ecosystem.

Cost-Effective: Google Voice tends to be more cost-effective for smaller businesses. Especially those already using Google Workspace, as it’s often included in some plans or available at a lower cost.

Call Management: It offers features like call forwarding, voicemail transcription, call recording, and the ability to make and receive calls from any device using a single number.

Collaboration: Google Voice allows you to collaborate with team members using its chat functionality. And it supports group messaging and multimedia messaging.

Virtual Phone Numbers: It provides the option to have virtual phone numbers, which can be helpful for businesses that need multiple numbers for different purposes.


  1. Advanced Features: RingCentral offers a wider range of advanced features like video conferencing, team messaging, and integrations with popular business tools like Salesforce and Microsoft 365.
  2. Scalability: RingCentral is often considered more suitable for larger enterprises due to its scalability and more comprehensive feature set.
  3. Unified Communications: It provides a unified platform for voice, video, messaging, and team collaboration. This can enhance overall productivity and streamline communication.
  4. Customization: RingCentral offers more customization options for call routing, IVR (Interactive Voice Response), and other communication workflows.
  5. International Presence: RingCentral offers broader international coverage, making it a suitable choice for businesses with a global presence.
  6. Service Levels: Depending on the plan, RingCentral offers more comprehensive customer support and service level agreements (SLAs). This can be important for businesses with critical communication needs.


In summary, if you’re a small to medium-sized business already heavily invested in the Google Workspace ecosystem. Google Voice for Business could be a cost-effective and streamlined choice. On the other hand, if you’re a larger business looking for a comprehensive unified communications solution with advanced features and international presence, RingCentral might be a better fit. It’s important to assess your business’s specific communication needs and budget to determine which solution aligns best with your requirements.