How to Make the Most of Your PFCU Mobile Banking Experience

Making the most of your PFCU (Presidential Federal Credit Union) mobile banking experience involves taking advantage of the features and tools available through the mobile app to manage your finances efficiently and securely. Here are some steps you can take:

Download and Set Up the Mobile App:

  • Download the official PFCU mobile banking app from your device’s app store.
  • Follow the instructions to install the app on your smartphone or tablet.
  • Open the app and follow the prompts to log in or set up your account.

Secure Your Account:

  • Set up strong and unique login credentials (username and password) for your mobile banking account.
  • Enable biometric authentication methods (fingerprint or face recognition) if your device supports it.

View Account Balances and Transactions:

  • Once logged in, you can view your account balances and recent transactions.
  • Check your transaction history to ensure all transactions are accurate.

Transfer Funds:

  • Use the app to transfer funds between your PFCU accounts or to other linked accounts.
  • Set up recurring transfers for regular bills or savings contributions.

Pay Bills:

  • Set up bill pay within the app to manage and pay your bills online.
  • Schedule recurring payments to ensure you never miss a payment deadline.

=Deposit Checks Remotely:

  • Many mobile banking apps, including PFCU’s, offer remote check deposit.
  • Use your phone’s camera to capture an image of the front and back of the check and submit it through the app.

Manage Alerts and Notifications:

  • Enable account activity alerts to receive notifications about large transactions, low balances, or other account-related activities.

Budget and Track Spending:

  • Some mobile banking apps provide tools to categorize your spending and set budgets.
  • Utilize these features to track your expenses and manage your finances effectively.

Locate ATMs and Branches:

  • Use the app to find PFCU ATMs and branches near you.
  • This feature can be helpful when you need to make cash withdrawals or conduct in-person transactions.

Contact Customer Support:

  • If you have questions or encounter issues, many mobile banking apps offer customer support directly through the app.
  • Utilize the in-app chat or call customer support for assistance.

Stay Informed:

  • Keep the app updated to ensure you’re benefiting from the latest features and security enhancements.

Security Best Practices:

  • Avoid using public Wi-Fi networks for banking activities.
  • Log out of the mobile app when you’re done using it.
  • Regularly review your account statements for any unauthorized transactions.

Remember that while mobile banking offers convenience, it’s important to prioritize security. Keep your app and device updated, use strong authentication methods, and be cautious when accessing your accounts on public networks.